1. Is serial printer(POS Thermal Receipt Printers) associated with the printing of scrambled code?

Answer: the wave holding rate set by PC host is consistent with printer.

2. Does the needle printer self-check print code or red light?

A: if the printer is equipped with ribbon, the printing exception may be too tight. Please replace the ribbon.
3. No money box for printer(POS Printer Chile)?

A: please check whether the connection of the money box of the printer's money box is standard. If the connection is correct, please send the designated maintenance point to repair.

4. Printer(Thermal Portable Label Printer) not checking paper?

Answer: the machine core sensor is too dirty, please use the soft brush to clean the sensor, if clean, still cannot check the paper; Please send the designated maintenance repair point.

5. Printer used for a period of time, online printing code?

Answer: the printer interface board is damaged, please replace the communication interface board or send the maintenance repair point.

6. The indicator light on the control panel is not bright?

Answer: check whether the power cord is inserted correctly into the printer, power adapter and power socket, check whether the printer power switch is on or not, and if these are normal, please send the designated maintenance repair point.

7. How does the needle print use the black mark position?

Answer: set the printer (bottom) DIP switch sw-1 to ON, and the printer paper black mark is ON the right side of the printed page (the black mark is ON the left side of the printed page).

8. The needle printer has a sound, but does not print?

Answer: the color belt box is not installed correctly, please correctly install the ribbon box. If the ribbon is worn out, please replace the new ribbon box.

9. Does the stylus printer print Chinese characters blur?

Answer: set the DIP switch sw-3 at the bottom of the printer to ON or adjust the machine core H.

10. Does the needle series printer support print server networking?

A: the needle series printer supports print server networking.

11. What are the GP series printer support languages?

A: GP series printers have simplified Chinese, traditional Chinese, Korean, Japanese and 21 international languages.

12. When the printer is printed for a period of time, the red light flashes (in the case of printed paper)?

A: it may be that the printing head is overheating. If it cannot print properly after a period of time, it will be too hot for the printing head, otherwise it will be sent to the designated maintenance point for maintenance.

13. How to install a network share printer driver?

A: enter your online neighbor, find a Shared printer on a computer with a Shared printer, and double-click the printer to install the driver to print locally.

14. GP - 7646 Ⅲ Ethernet interface to print more than one machine to use at the same time, sometimes can't print communication interrupt, how to troubleshoot?

A: first of all, please check the printer connection network is stable, then each printer boot self-checking, check whether there is printer EthernetID repeated conflicts, if there are any repeat conflict, please use the printer at random with CD Ethernet interface of the printer tool change EthernetID, make each printer EthernetID number only.

15. Paper or paper, but not paper?

A: feed mouth have a paper jam, can clear the following: SMP2000II movement: use the screwdriver into the paper beside the mouth two screws turn on plastic stent, carefully remove the plastic bracket, clean up the paper scraps with forceps; DP330 machine core: screw the two screws into the paper holder with a screwdriver, carefully remove the iron bracket and remove the paper with tweezers; M-u110ii machine core: the plastic holder can be taken out carefully by the direction of the arrow on the print screen, and the paper scraps are cleaned with tweezers.
16.
The printer(POS Printer USA) is not careful with water. What should I do?

Answer: should immediately shut off the power, hair dryer are available, and then blow dry the mainboard and movement and so on various parts, pay attention to the temperature is too high, the normal temperature of 50 ℃ or so.